Privacy Policy

 

Effective Date: 13/08/2025

At G5Mall, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website https://g5mall.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information: Username, password, and purchase history.

  • Browsing Information: IP address, device type, browser type, pages visited, and referral sources.

  • Cookies & Tracking Data: Data collected through cookies, pixels, and similar technologies.

2. How We Use Your Information

We use your data for purposes such as:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Sending order updates, promotional offers, and marketing communications (with your consent).

  • Improving website functionality and user experience.

  • Detecting and preventing fraud or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, delivery companies, and IT support services.

  • Legal Requirements: If required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze user behavior for better services.

You can disable cookies in your browser settings, but some features of our website may not work properly.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Account Deletion & Data Retention

You can request deletion of your G5Mall account at any time.

10- How to delete your account

  • Via account settings: Go to Account Settings  → Delete Account and follow the instructions.

  • Via email: Send a request from your registered email address to [email protected]

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

G5Mall Support Team
📧 Email: [[email protected]]
🌐 Website: https://g5mall.com